This walks through how to set up inline subtitles from Otter.ai’s transcription in Zoom. Otter.ai has it’s own instructions too, but we hope ours are a bit more clear.
Set up your Zoom Meeting or Webinar.
If it’s a Meeting, jump to Step 3. For Webinars, go to Step 2.
Go to Otter.ai and set the Webinar transcriptions. You’ll need to:
- Scheduling the Webinar in Otter to match the one in Zoom
- Copying API keys from Otter
- Adding them to the Webinar in Zoom
Start the Zoom Meeting or Webinar logged in as host.
Click on More and Live on Custom Live Streaming Service
This starts the transcription service in an external browser tab. You can also access it via View Stream on Custom Live Streaming Service.
You can verify it’s enabled too.
Click on Closed Caption and Copy the API token in Zoom.
View the live streaming service (Otter.ai) to go to the external transcription (same as step 4).
Paste the API token into the text field. Click Save.
Voilà! Your meeting will have Closed Captions in the video and a transcript for viewers to see (if you enabled that option in Step 2.2).
This instruction sheet is current as of Winter 2020 (software changes, so things might move around or change entirely).
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Many thanks to Julian Frommel from CHI PLAY 2020 for these instructions!