DIS2000 Conference

17-19 August 2000 New York City

Online conference registration available through August 11, 2000 – click here to register online

Table of Contents

Conference Overview            

The conference

Focus Issues

General Topics

Types of Submissions.

Dates and Deadlines

Conference Participation

Registration

         Lodging

         Volunteers

Organizing Committee

News and Notes

What’s New

Designers on Design

Preliminary Program

List of Accepted Papers

List of Accepted Panels

Corporate Sponsors

 

Conference Overview -

The conference. Focus Issues. General Topics. Types of Submissions.

The conference . More and more organizations are involved in the development of interactive systems.

We have informational kiosks, head-mounted directional maps, e-commerce sites, digital books, immersive toys, hand-held shopping appliances, home entertainment systems, nanny-cams. Even experienced organizations are only now beginning to understand the skills, resources, and processes needed to produce results that respond to people's needs and desires. There continues to be strong interest, both in practice and in academia, in better understanding the processes of designing these interactive devices and systems, and in finding ways to improve the results. The first two DIS conferen- ces addressed designing as an integrated activity spanning technical, social, cognitive, organizational, and cultural factors. The goals were to better understand how designing works in practice, and how we can improve it: by broad-based observations, by formulating theories and perspectives, by developing methods and techniques, and by sharing effective practices and results.

These ambitions inform DIS 2000. We will discuss the process of designing interactive systems in the context of real design practice. We'll bring together professional designers, producers, ethnographers, systems engineers, psychologists, design managers; anyone involved in the design of interactive systems. Three days of discussion, debate, and illumination will take place in one of the premier locations in the world for the design of interactive systems - New York City. Join us!

Focus issues. DIS 2000 will be a single-track program providing common ground among participants.

The conference program will balance interactive discussion and presentation, based on real-world design practice as illustrated by the submissions. Submissions are sought in a broad range of areas related to the process of design (see General Topics), but DIS 2000 will highlight four particular issues:

1. Designing "out of the box": Interactive systems beyond the desktop.

2. Designing in time: Dealing with constraints in design.

3. Designing with real users: Ethnography and participatory design.

4. See Me, Hear Me, Feel Me: Design representation and prototyping techniques.

General topics.

  1. Empirical studies of design practices.
  2. New design methods; evaluation and comparison of methods.

3. Specifying and evaluating design quality.

4. Design rationale: capture, presentation, and use.

5. Case study experiences in specific design situations.

6. Design approaches: e.g., participatory or scenario-based design.

7. Critiques of existing approaches or perspectives.

8. Formal notations and cognitive models for design.

9. New theoretical perspectives.

10. Experiences, perspectives, and lessons from other design domains.

11. Design support tools and environments.

12. Software processes for interactive system design.

 

Types of Submissions

Papers and design cases. Original, concise, and insightful papers of work based on the real practice of designing, and that contribute to a more coherent view of designing, are invited. Design cases should relate actual experiences encountered in the practice of designing from which lessons can be learned to the benefit of the field. Design cases should focus on concrete detail and describe design problems, constraints, the organizational setting, and the lessons learned. Papers and design cases should be at most 12 ACM conference pages (about 6000 words) and with the prior approval of one of the Technical Co-Chairs (i.e., for format and size) may optionally be accompanied by multimedia material.

Panels. Proposals for panels that synthesize and orient research in the area, especially across disciplinary boundaries, are encouraged. Panel proposals should define an issue, list proposed panel members, their background, and their basic positions. Panel proposals should be two pages long.

Other full-session activities. Proposals for a full session (1.5-2 hrs) on design issues based on actual experience and prompting deep discussions are invited, particularly proposals related to the Focus Issues of the conference (listed above). The proposal should elaborate the issue being addressed, the session model, list participants involved, their roles in the session, their backgrounds, and their basic positions. Proposals should be two pages long. Examples of what might be proposed include: a design exercise, a debate between two opposing views or approaches, analysis of a video of a design team session by three well-known experts, or contrasting design techniques applied to a common problem. All accepted submissions will be included in (paper) proceedings. At the conference, accepted submissions will be presented as posters, forming the essential grounding for conference discussions.

Dates and Deadlines -

Final versions of accepted submissions due:

Thursday, 8 June 2000

 

DIS 2000 conference

17-19 August, 2000, New York City

 

Conference Participation -

Registration. Lodging. Volunteers.

Registration. The conference will be held in the New York Marriott Brooklyn, located five minutes from downtown Manhattan. Click here to register for the conference.  Online registration available through August 11, 2000.  After the 11th of August, registration will be at the conference.

Lodging. The conference hotel is the New York Marriott Brooklyn. Reservations are to be made directly at the hotel using the group identifier "DIS 2000". Further information can be found at the following site: http://marriotthotels.com/NYCBK/. Note: special conference rate not available at the web site.

Contact the hotel at: 333 Adams Street
Brooklyn, NY 11201
USA
Phone: 718-246-7000
Fax: 718-246-0563

Student Volunteers. The Student Volunteer program is one of the most important parts of the DIS conference. The SVs take care of many essential tasks during the conference -- without them, many conference necessities wouldn't happen. In exchange for 20 hours of volunteer work, students receive a number of benefits, including complimentary conference registration and an invitation to the conference reception.

Volunteers must be undergraduate, Master's, or doctoral students during the 1999-2000 academic year. All students, regardless of discipline, are encouraged to apply. No experience is required. We are looking for enthusiastic,intelligent, and reliable people. Volunteers must commit to a total of 20 volunteer hours of work at the conference. These hours will be scheduled ahead of the conference so that you will know your working schedule from the start, and we will know that all the necessary jobs are covered. The bulk of the jobs carried out by SVs are straightforward: tasks such as monitoring the doors at the paper sessions, helping out at the registration desk, or pitching in with general physical or intellectual assistance.

If you are interested in being a DIS 2000 student volunteer please contact the Student Volunteer Chair, Christine Halvserson, by email.

 

Organizing Committee-

Conference co-chairs

John Karat
IBM T.J. Watson Research Center
T 1 914 784 7832
E
John Karat,

John Thackara
Doors of Perception
T 31 20 596 3220
E
John Thackara,

Technical co-chairs

Daniel Boyarski
School of Design
Carnegie Mellon University
Pittsburgh PA 15213 USA
T 1 412 268 6842
F 1 412 268 3088
E
Daniel Boyarski,

Wendy A. Kellogg
IBM T.J. Watson Research Center
30 Sawmill River Rd. Route 9a
Hawthorne NY 10598 USA
T 1 914 784 7826
F 1 914 784 7279
E
Wendy Kellogg

 

Organizing Committee.

John Karat IBM T.J. Watson Research Center
John Thackara Doors of Perception
Daniel Boyarski Carnegie Mellon University
Wendy Kellogg IBM T.J. Watson Research Center
Catalina Danis IBM TJ Watson Research Center

Program Committee.

Janet Abrams, Leading questions, Editor If/Then, NY
Lauralee Alben, AlbenFaris
Rachel Bellamy, IBM T.J. Watson Research Center
Victoria Bellotti, Xerox Palo Alto Research Center
Sara Bly, Sara Bly Consulting
Susanne Bodker, Aarhus University
Colin Burns, IDEO, London
John Carroll, Virginia Tech
Millicent Cooley, Scient
Gillian Crampton-Smith, Royal College of Art, London
Catalina Danis, IBM T.J. Watson Research Center
Kate Ehrlich, Viant
Stephen Emmott, NCR Knowledge Lab, London
Thomas Erickson, IBM T.J. Watson Research Center
Shelley Evenson, Scient
Jennica Falk, PLAY/Viktoria Institute
Gerhard Fischer, University of Colorado, Boulder
Shannon Ford, Scient
Jodi Forlizzi, Carnegie Mellon University
William Gaver, Royal College of Art, London
David Gilmore, IDEO Product Development
Peter Girardi, Funny Garbage, NYC
Rebecca Grinter, Bell Labs, Lucent Technologies
Christine Halverson, IBM T.J. Watson Research Center
Austin Henderson, Rivendel Consulting
Charlie Hill, Iris Associates
Stephanie Houde, Bitstream, Inc.
Terry Irwin, MetaDesign, SF
Siguru Ishizaki, Carnegie Mellon University
Felice Kincannon, Omnicom/Communicade
Kari Kuutti, Hensinki University of Technology
Fredrik Ljungberg, Newmad Technologies AB
Nico Macdonald, Writer and design strategist, London
Wendy Mackay, Aarhus University
Gloria Mark, University of California, Irvine
Allan MacLean, Xerox Research Centre Europe
Ian McClelland, Philips Corporate Design
Michael Muller, Lotus Development Corporation
Elizabeth Mynatt, Georgia Tech
William Newman, Xerox Research Centre Europe
Kumiyo Nakakoji, SRA Inc./Nara Institute of Science & Technology, Japan
Gary Olson, University of Michigan
Judy Olson, University of Michigan
Fabio Paterno, CNUCE-CNR, Italy
Steven Pemberton, CWI, Amsterdam
David Peters, MetaDesign, San Francisco
Tom Rodden, Lancaster University
Mary Beth Rosson, Virginia Tech
Dan Russell, IBM Almaden Research Center
Gitta Salomon, Swim Interaction Design Studio
David Small, Small Design Firm
Loretta Staples, University of Michigan
Marco Susani, Domus Academy, Milan
Alistair Sutcliffe, University of Science & Technology, Manchester
Gong Szeto, Io360/RareMedium
Michael Tauber, University of Paderborn
Loren Terveen, AT&T Labs -- Research
John Thomas, IBM T.J. Watson Research Center
Gerrit van der Veer, Vrije Universiteit
Bill Verplank, Interval Research
Tucker Viemeister, Razorfish, NYC
Annette Wagner, Sun Microsystems, Inc.
Jakub Wejchert, European Commission, Brussels
Yin Yin Wong, Consultant
Volker Wulf, University of Bonn
Andrew Zolli, Siegel and Gale, NYC

 

Colofon.

Coordinator Erna Theys (Netherlands Design Institute)
Design Experimental Jetset
experimental@jetset.nl
Webmaster Catalina Danis
Catalina Danis IBM TJ Watson Research Center

on Computer-Human Interaction (ACM SIGCHI)

 

News and Notes -

What's New.

Designers on Design.

What's New.

30 June 2000: UPDATE -- Call for Student Volunteers -- ONLY A FEW SLOTS REMAIN

Register to be a student volunteer by sending e-mail to Christine Halvserson.

30 June 2000: DIS2000 Conference and Hotel Registration Now Available Online

See the registration section to register for the conference and go to the New York Marriott Brooklyn site (http://marriotthotels.com/NYCBK/.) to reserve a room.


Preliminary Program


Wednesday, August 16

4:00 - 7:00 pm
Registration


Thursday, August 17: Design Day

7:30 am
Registration

9:00 am
Welcome from Conference Chairs
Plenary Speaker: Shelley Evenson, Scient
Design as Common Ground

10:30 am
Student Bazaar and Coffee Break

11:00 am
Poster Session #1 (odd numbers)

12:30 pm
Lunch

2:00 pm
Invited Talks Selected from the Accepted Papers

Casual capture: From speculation to prototypes (H. Martin & W. Gaver)

Designing StoryRooms: Interactive storytelling spaces for children (H. Alborzi,A. Druin, J. Montemayor, L. Sherman, G. Taxén, J. Best, J. Hammer, A. Kruskal, A. Lal, T. Plaisant Schwenn, L. Sumida, R.Wagner & J. Hendler )

Interaction relabelling and extreme characters: Methods for exploring aesthetic interactions (J.P. Djajadiningrat, W.W. Gaver & J.W. Frens)

3:30 pm
Coffee Break

4:00 pm
Breakout sessions - select from these two options:

Envisioning the E-Quarium: Strategic design planning for the Monterey Bay Acquarium's website (L. Alben & M.Rigsby)

Stories and Storytelling in the Design of nteractive Systems (D. Gruen)

6:00 - 10:00 pm
Design Open House
Head over to Manhattan and explore some of these top design firms: Agency, iXL, Organic, Plumb Design, Rare Medium, Razorfish, Scient, and Siegelgale


For more information, click here.



Friday, August 18: HCI Day

7:30 am
Registration

9:00 am
Plenary speaker: John M. Carroll, Virginia Tech
Making Use: Scenarios and Scenario-Based Design

10:30 am
Student Bazaar and Coffee Break

11:00 am
Invited Talks Selected from the Accepted Papers
Sitemaps, storyboards, an specifications: A sketck of web site design practice (M. W. Newman & J. Landay)

Lingua Francas for Design: Sacred Places and Pattern Languages (T. Erickson)

Improving electronic guidebook interfaces using a task-oriented design approach (P. M. Aoki & A. Woodruff)

12:30 pm
Lunch


2:30 pm
Breakout Sessions - select from these three options:

Mergers and Acquisitions: The changing practice of HCI and design (M. McCormack and C. Pacione)

Reflecting on Design Practice: Exploring Video Documentary of Designers in Action (J. Buur, T. Binder, T. A. Øritsland)


Pattern-Making: On Drawing Abstractly and Writing Concretely (T. Erickson and W. Verplanck)


4:00 pm
Coffee Break

4:30 pm
Poster Session Two (even numbers)


7:00 - 10:00 pm
Conference Reception
Join other conference participants and their guests for an evening of stimulating conversation and fine food at the conference hotel


Saturday, August 19: Building Bridges

9:00 am
Plenary speaker: William Gaver, Royal College of Art, London
Looking and Leaping

10:30 am
Student Bazaar and Coffee Break

11:00 am
Invited Talks Selected from the Accepted Papers

Informing the design of an information management system with iterative fieldwork (V.Bellotti & I. Smith)

The Building Blocks of Experience: An early framework for interaction designers (J. Forlizzi & S. Ford)

Video artifacts for design: Bridging the gap between abstraction and detail (W. E. Mackay, A. V. Ratzer & P. Janecek)

12:30 pm
Lunch


2:30 pm
Breakout Sessions - select from these two options:

Teaching tangible interaction design (K. Sato and W. Verplank)

The trialectical architecture of buildings, intranets, and organizations (K. Mahoney and A.Yeoh)


4:00 pm
Coffee Break

4:30 pm
Conference Wrap-up:
Malcolm McCullough, Carnegie Mellon University

Commentary on DIS 2000

Farewell
Conference Chairs

 


Accepted Papers


Designing StoryRooms: Interactive storytelling spaces for children Houman Alborzi, Allison Druin, Jaime Montemayor, Lisa Sherman, Gustav Taxén*, Jack Best**, Joe Hammer**, Alex Kruskal**, Abby Lal**, Thomas Plaisant Schwenn**, Lauren Sumida**, Rebecca Wagner*, Jim Hendler
University of Maryland
* Royal Institute of Technology, Stockholm
** Junior members of the design team, ages 7-12 years old.

Improving electronic guidebook interfaces using a task-oriented design approach
Paul M. Aoki, Allison Woodruff
Xerox Palo Alto Research Center

Communicating a task analysis with task layer maps
Jonathan Arnowitz, Duco Fijma, Jouke Verlinden
Informaat BV
* InfoRay BV
** Technical University, Delft

Informing the design of an information management system with iterative fieldwork
Victoria Bellotti, Ian Smith
Xerox PARC

Augmented reality as a design tool for mobile interfaces
Olav W. Bertelsen, Christina Nielsen
University of Aarhus

Designs conducive to the use of efficient strategies
Suresh K. Bhavnani Carnegie Mellon University

The Jamodrum interactive music system: A study in user interface design
Tina Blaine, Tim Perkis
Interval Research Corporation

Creativity, cooperation, and interactive design
Susanne Bødker, Christina Nielsen, Marianne Graves Petersen
University of Aarhus

A pattern approach to interaction design
Jan Borchers
University of Linz

Experience prototyping
Marion Buchenau, Jane Fulton Suri
IDEO San Francisco

From usability lab to “design collaboratorium:” Reframing usability practice
Jacob Buur, Susanne Bødker*
Danfoss A/S
* University of Aarhus

The development of cooperation: Five years of participatory design in the virtual school
John M. Carroll, George Chin*, Mary Beth Rosson, Dennis C. Neale
Virginia Tech
*Battelle Pacific Northwest National Laboratory

Using graphic designers’ techniques to develop innovative system designs
Catalina Danis, Stephen Boies
IBM T.J. Watson Research Center

Interaction relabelling and extreme characters: Methods for exploring aesthetic interactions
J.P. Djajadiningrat, W.W. Gaver*, J.W. Frens
Delft University of Technology
* Royal College of Art

On the contributions of different empirical data in usability testing
Maria R. Ebling, Bonnie E. John*
IBM T.J. Watson Research Center
* Carnegie Mellon University

The need for a lingua franca for design: From sacred places to pattern languages
Thomas Erickson
IBM T.J. Watson Research Center

Just-in-time design in a fast-paced product group
Margo Lustig Ezekiel
Lotus Development Corporation

Metadesign: Design for designers
Gerhard Fischer, Eric Scharff
University of Colorado, Boulder

The building blocks of experience: An early framework for interaction designers
Jodi Forlizzi, Shannon Ford*
Carnegie Mellon University
* Scient

Case study: User research to inform the design and development of integrated wearable computers and web-based services
Jodi Forlizzi, Margaret McCormack
Carnegie Mellon University
* Bodymedia, Inc.

A dimension space for the design of interactive systems within their physical environments
T.C. Nicholas Graham, Leon A. Watts, Gaëlle Calvary, Joëlle Coutaz, Emmanuel Dubois, Laurence Nigay
CLIPS-IMAG

Browsers with changing parts: A catalog explorer for Philip Glass’ website
Harry Hochheiser
University of Maryland

Tightly coupling authoring and evaluation in an integrated tool to support iterative design of interactive hypermedia educational materials
Selma Holmquist, N. Hari Narayanan*
Universidad de Los Andes
* Auburn University

On the move with a magic thing: Role playing in the design of mobile services and devices
Giulio Iacucci, Kari Kuutti
Helsinki University of Technology

MoMA and the three-legged stool: Fostering creative insight in interactive system design
Lauretta Jones, Sharon L. Greene
IBM T.J. Watson Research Center

Design of a social interaction environment for electronic marketplaces
Younghee Jung, Alison Lee*
Carnegie Mellon University
* IBM T.J. Watson Research Center

The design of the Xi-Hu historical landscape and culture in media
Takashi Kiriyama, Ling Chen
University of Tokyo

Sound: An emotional element of interactions – A case study for microwave oven
Cheong-hyun Lee, Soony Kim, Choong-seog Chae, Kook-hyun Chung
Samsung Electronics Co., Ltd.

User-driven design of a tangible awareness landscape
Simon Lock, Peter Phillips, Jennifer Allanson
Lancaster University

Video artifacts for design: Bridging the gap between abstraction and detail
Wendy E. Mackay, Anne V. Ratzer, Paul Janecek
University of Aarhus

Casual capture: From speculation to prototypes
Heather Martin, Bill Gaver
Royal College of Art

Rapid ethnography: Time deepening strategies for HCI field research
David R. Millen AT&T Research Labs

Two-dimensional positioning as a means for reflection in design
Kumiyo Nakakoji***, Yasuhiro Yamamoto, Shingo Takada*, Brent N. Reeves**
Nara Institute of Science & Technology
* Keio University
** Twinbear Research
*** Also SRA, Inc. and JST

Sitemaps, storyboards, and specifications: A sketch of web site design practice
Mark W. Newman, James A. Landay
University of California, Berkeley

Performance targets and innovation in interactive system design
William M. Newman, Alex S. Taylor
Xerox Research Centre Europe

Mapping the physical world to psychological reality: Creating synthetic environments
Ronald W. Noel, Claudia M. Hunter
Rensselaer Polytechnic Institute

Taking the best from a company history: Designing with interaction styles
Trond Are Øritsland, Jacob Buur*
Norwegian University of Science and Technology
* Danfoss A/S

PaperButtons: Expanding a tangible user interface
Elin Rønby Pedersen, Tomas Sokoler, Les Nelson
FX Palo Alto Laboratory

A case study for evaluating interface design through communicability
Raquel O. Prates,* Simone D.J. Barbosa, Clarisse S. de Souza
PUC-Rio
*Also IME/UERJ

Bridge for buttons: A GUI design methodology applied in non-GUI consumer product design
Simo Säde, Katja Battarbee
University of Art and Design Helsinki

Contextual prototyping in open environments
Chris Stary, Wolfgang Ortner
University of Linz

The social life of engineering authorizations
William A. Stubblefield, Karen S. Rogers
Sandia National Laboratories

Virtually living together: Using multiple-method designing in the search for telematic emotional communication
Konrad Tollmar, Stefan Junestrand, Olle Torgny
The Royal Institute of Technology

Task-based groupware design: Putting theory into practice
Gerrit van der Veer, Martijn van Welie
Vrije Universiteit

Javelin: A personal communication device
Annette Wagner
Sun Microsystems, Inc.

Touch me, hit me and I know how you feel: A design approach to emotionally rich interaction
Stephan Wensveen, Kees Overbeeke, Tom Djajadiningrat
Delft University of Technology

 


Accepted Panels


The Trialectical Architecture of Buildings, Intranets, and Organizations
Organizers: Karen Mahony, Andrew Yeoh
Mahony Associates London

Stories and Storytelling in the Design of Interactive Systems
Organizer: Dan Gruen
Lotus Research

Envisioning the E-Quarium: Strategic Design Planning for the Monterey Bay Aquarium’s Website
Organizers: Lauralee Alben, Mike Rigsby*
AlbenFaris, Inc.
* Monterey Bay Aquarium

Teaching Tangible Interaction Design
Organizers: Keiichi Sato, William Verplank
Institute of Design, Illinois Institute of Technology
Interval Research Corporation

Mergers and Acquisitions ‘R Us: The Changing Practice of HCI and Design
Organizers: Margaret McCormack, Nico Macdonald*, Christopher Pacione
BodyMedia, Inc.
* Writer and design strategist, London

Reflecting on Design Practice: Exploring Video Documentary of Designers in Action
Organizers: Jacob Buur, Thomas Binder*, Trond Are Øritsland**
Danfoss A/S
* Interactive Institute ** Norwegian University of Technology and Science

 

 

 

 

4 April 2000: John Thackara delivered CHI2000 Plenary The design challenge of pervasive computing

What happens to society when there are hundreds of microchips for every man, woman and child on the planet? What cultural consequences follow when every object around us is 'smart', and connected? And what happens psychologically when you step into the garden to look at the flowers - and the flowers look at you?

The complete text of John's talk can be found at: http://www.doorsofperception.com/projects/chi/index.html.

 

Designers on Design:

Who said the following?

"The public is more familiar with bad design than good design. It is, in effect, conditioned to prefer bad design, because that is what it lives with. he new becomes threatening, the old reassuring." [Paul Rand, Design, Form, and Chaos]

"Design is a means toward accomplishing the end goals of serving markets and generating profits. Furthermore, design is an element in social responsibility. Good design allows 'form to complement performance.' The way things look is not irrelevant to the way things work: how they work is how they should look." [Thomas F. Schutte, The Art of Design Management]

"Good design is good business." [Thomas J. Watson, Jr., The Art of Design Management]

"The designer is a visually literate person, just as an editor is expected by training and inclination to be versed in language and literature, but to call the former an artist by occupation is as absurd as to refer to the latter as a poet." [Douglas Martin, Book Design]

"Method helps intuition when it is not transformed into dictatorship. Intuition augments method if it does not instill anarchy. In every moment of our semiotic existence, method and intuition complement one another." [Mihai Nadin, Interface Design and Evaluation -- Semiotic Implications]

"Some consider it noble to have a method; others consider it noble not to have a method. Not to have a method is bad; to stop entirely at method is worse still. One should at first observe rules severely, then change them in an intelligent way. The aim of posessing method is to seem finally as if one had no method. [Chieh Tzu Yuan Hua Chuan, The Mustard Seed Garden Manual of Painting]

"Questions about whether design is necessary or affordable are quite beside the point: design is inevitable. The alternative to good design is bad design, not no design at all. Everyone takes design decisions all the time without realizing it -- like Moliere's M. Jourdain who discovered he had been speaking prose all his life -- and good design is simply the result of making these decisions consciously, at the right stage, and in consultation with others as the need arises." [Douglas Martin, Book Design]

"Good design defuses the tension between functional and aesthetic goals precisely because it works within the boundaries defined by the functional requirements of the communication problem. Unlike the fine arts, which exists for their own sake, design must always solve a particular real-world problem." [Kevin Mullet & Darrell Sano, Designing Visual Interfaces]

"Information anxiety is the black hole between data and knowledge, and it happens when information doesn't tell us what we want or need to know. " [Richard Saul Wurman, Information Anxiety]

 

Corporate Sponsors.

IBM
Rare Medium
Razorfish
Sapient
Scient
Siegelgale
Xerox