CHI 97: Advance Program
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CHI 97 <- CHI 97: Advance Program
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CHI 97: Workshops

CHI 97: Workshops

Two Day, Saturday and Sunday

1 Basic Research Symposium

Saturday, 22 March & Sunday, 23 March

The goal of the Symposium is to provide an interactive forum to promote and enhance scientific discussion on developing research issues. The Symposium is designed to advance understanding and dialogue among fellow researchers as well as encourage questions and reflection on methods and results, while stressing research and emphasizing interaction among the attendees. The Symposium provides an opportunity for feedback on one's research ideas, as well as a chance to learn about the variety of perspectives within the international research community.

The Symposium presents an opportunity for researchers from different disciplines to share their visions through exchange of new developments and insights within their own fields. Together we seek an outlook for the future of research into human-computer interaction. The fundamentals that underlie the study of human-computer interaction will guide an informal discussion in a challenging environment. The Symposium is about intellectual stimulation, celebrating diversity and looking to the future. Rather than a market for selling our own projects, products or personalities, it is an occasion for sharing the successes and failures, joys and frustrations of our on-going work in order to focus on emerging research. Views and experiences can be offered openly with the expectation that critique rather than criticism will be offered in return. Together we will look for theoretical paths for practical applications of HCI.

Contact

Symposium Co-Chairs
Susanne Jul
Department of Electrical Engineering and Computer Science
University of Michigan
1101 Beal Avenue
Ann Arbor MI 48109 USA

E-mail: brs-97@umich.edu
Tel: +1 313 213 2720
Fax: +1 313 213 2720

Leon Watts
Human-Computer Interaction Group
Department of Psychology
University of York
York YO1 5DD UK

Tel: +44 1904 433186
Fax: +44 1904 433181


Two Day, Sunday and Monday

2 Ubiquitous-Computing: The Impact on Future Interaction Paradigms and HCI Research

Sunday, 23 March & Monday, 24 March

Gregory D. Abowd | Georgia Institute of Technology
Bill N. Schilit | FX Palo Alto Laboratory

As we look to the future of computing and HCI research, the vision of ubiquitous computing emerges as a principal theme.

As ubiquitous computing research becomes more prevalent, it is necessary to assemble key figures in the area to help define and direct future research, and that is why we are organizing this workshop.

If you are interested in participating, please submit an electronic position paper. The position paper should clearly identify important issues in the application of ubiquitous computing technology and describe how your own research has investigated those issues. Selected participants should have a record of working with, or evaluating the use of, ubiquitous computing technology. Please include all relevant references to your own work and to related work done elsewhere. Accepted position papers will be made available to all participants prior to the workshop.

It is possible that this workshop may be held in a new facility within the College of Computing at Georgia Tech. This facility would offer pen-based technology, network connectivity and video/audio recording capabilities to support personal and group activity capture. Tools developed by the Future Computing Environments Group led by Dr. Abowd may also be able to assist in summarizing important group discussions. If this workshop can be held at Georgia Tech rather than the Westin Hotel on site, the details will be included in your acceptance letter.

Invited participants will be given an opportunity to present results of their work in ubiquitous computing and are encouraged to bring demonstration prototypes to the meeting.

Contact

Gregory D. Abowd
Graphics, Visualization & Usability Center
Georgia Institute of Technology
Atlanta, GA 30332-0280 USA

E-mail: abowd@cc.gatech.edu
Tel: +1 404 894 7512


3 Research Issues in Wearable Computers

Sunday, 23 March & Monday, 24 March

Len Bass | Carnegie Mellon University
Dan Siewiorek | Carnegie Mellon University
Steve Mann | MIT
Chris Thompson | Georgia Institute of Technology

A wearable computer is next in the sequence, mainframe-desktop-PDA. It is a computer that allows wearer mobility and freedom to perform other activities while operating it. Examples are computers that a mechanic might wear to have manuals available while performing repairs, computers that a surgeon might wear to provide images while performing an operation or a computer that an individual might wear to save and retrieve data while interacting with other people.

A recent workshop on wearable computing in Seattle attracted more than 125 attendees. Wearable computers are being treated as small computers providing the same range of input and output devices as a desktop and utilizing the same applications. We believe, however, that wearable computing is a new paradigm, introducing new issues. It is not just mobile desktop computing. The purpose of this workshop is to discuss this position and to identify those research issues specific to wearable computers. Our goal is to produce a white paper identifying research issues in wearable computing and we expect this white paper to be seminal in the oncoming era of wearable computing.

Discussions will address such questions as:

Participation in the workshop will be based on the submission of a three-page position paper articulating your views on one of the above issues or on some other relevant issue.

Contact

Len Bass
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213 USA

E-mail: ljb@sei.cmu.edu


4 Design Strategies and Methods in Interaction Design: The Past, Present, Future and Post-Future

Sunday, 23 March & Monday, 24 March

Richard Branham | University of Kansas
Alp Tiritoglu | M.J. Harden Associates

The purpose of this workshop is to bring together a diverse group of researchers and practitioners to discuss the past, present, and future of design strategies and methods (DS&M) in the context of interaction design. This workshop will identify attributes of DS&M which could be effective for the development of interactive systems for the future and post-future.

Design strategies bring answers to the question of what needs to be done; design methods define how it should be done. The workshop challenges conventional interaction design processes by asking a larger question of what needs to be done.

Interested persons should submit a two-to-four page position paper stating their understanding of DS&M, how DS&M are utilized in interaction design in the past and present, a list of design methods that the participant is currently applying and how DS&M could be utilized in interaction design in the future. This part could be expressed as a scenario/story-board or a vision statement. Submitters should include a brief description of their background.

For more information: http://www.kc-chi.mjharden.com

Contact

Alp Tiritoglu
M.J. Harden Associates, Inc.
1019 Admiral Boulevard
Kansas City, MO 64106 USA

E-Mail: alp@mjharden.com
Tel: +1 816 756 2756
Fax: +1 816 753 3541


5 Putting It All Together: Pattern Languages for Interaction Design

Sunday, 23 March & Monday, 24 March

Thomas Erickson | Apple Research Laboratories
John Thomas | NYNEX Science and Technology

The effort to design computing systems is being undertaken by an increasingly broad community of designers who share little in the way of a core discipline, practice or theoretical basis. At the same time, the difficulty of design is increasing, as new technologies come to market, and as computing systems become more closely entwined with the workplace. This workshop explores the use of Pattern Languages -- an approach drawn from architecture and urban design -- in interaction design. Pattern languages focus on the interaction between the physical and social worlds, and represent those interactions as a lattice of concrete prototypes, or patterns. We believe that Pattern Languages offer the potential for functioning as a lingua franca among the multiple disciplines involved in design, as well as between domain experts (i.e., end users) and designers. Among the characteristics of Pattern Lan-guages which make them suitable as a lingua franca are:

This workshop will explore ways of applying Pattern Languages to interaction design problems. Participants will come to the workshop with examples of patterns, and will work together to understand the patterns and the issues they raise. Participants are expected to be familiar with Christopher Alexander's A Pattern Language.

Contact

John Thomas
NYNEX Science & Technology, Inc.
500 Westchester Ave.
White Plains, NY 10598 USA

E-mail: thomas@nynexst.com


6 Usability Testing of World Wide Web Sites

Sunday, 23 March & Monday, 24 March

Michael Levi | US Bureau of Labor Statistics
Frederick Conrad | US Bureau of Labor Statistics

World Wide Web site usability -- for better or worse -- affects millions of users on a daily basis. Although usability engineering has come to play an increasingly important role in conventional software development, it is rarely part of Web site development. The goal of the workshop is to promote and facilitate usability testing by creating a compendium of methods for evaluating the usability of Web sites, along with some suggested approaches for addressing institutional barriers to usability testing.

During this workshop we will explore three major questions:

We intend for the workshop to yield novel methods and adaptations of existing methods that are tailored specifically to testing Web site usability.

Participants in this workshop must have concrete experience running usability tests on a World Wide Web site. Applicants should send position papers with name and contact information, and a one-paragraph biographical sketch. The position papers should describe usability testing methods that they have successfully applied to Web sites, including the kinds of usability problems the methods detect effectively, the kinds of problems to which they are less sensitive, the kinds of resources required to use the methods and the point(s) in the development process at which they are best used.

Contact

Michael D. Levi
US Bureau of Labor Statistics
2 Massachusetts Ave., NE, Room 5890
Washington, DC 20212 USA

E-mail: levi_m@bls.gov
Tel: +1 202 606 6100


7 Augmented Conceptual Analysis of the Web

Sunday, 23 March & Monday, 24 March

Wendy Kellogg | IBM T. J. Watson Research Center
Jakob Nielsen | Sun Microsystems

The pace of change on the Web has made the task of gaining a perspective difficult. The purpose of this workshop is to gain such perspective by driving up the level of abstraction in considering observable Web phenomena. We seek to create conceptual leverage to augment our understanding of what the Web is, and what it will become in the future. Our goal is to provide professionals who are involved in creating the Web with the analytical tools to better understand this rapidly changing landscape. In other words, when something new appears on the Web, the concepts and perspectives developed in this workshop will enable us to better understand it, both in isolation and in relation to other Web phenomena.

This is a two-day workshop, meant to be focused and intense, with a relatively small number of people. Considerable effort will be asked of participants, both before and during the workshop, since our goal is to push the envelope of our understanding about the Web. Prior to the workshop, each accepted participant will be asked to develop a working analysis of Web phenomena using a specific perspective (historical, economic, HCI, etc.).

Potential participants should review the workshop Web site at http://www.useit.com/chi97 before submitting an application in order to receive a longer description of the workshop and what will be asked of participants.

Contact

Jakob Nielsen
SunSoft
2550 Garcia Ave.
Mountain View, CA 94043 USA

E-mail: nielsen.chi@xerox.com


8 Cognitive and Software Solutions for Computer-related Anxiety

Sunday, 23 March & Monday, 24 March

Judith Ramsay | South Bank University
Richard Jacques | South Bank University

This workshop focuses discussion on how to design inexpensive but effective techniques for the management of computer-related anxiety. These techniques may be geared either towards the design of software, or towards the design of training or stress-management techniques. There are still a number of "special needs" or "minority" groups within the HCI user community. One of these is a section of the community that experiences extreme discomfort, stress and anxiety when interacting with computers.

Submissions are invited from anyone who is: researching cognition and emotion in human-computer interaction and is interested in a practical application of such research; already involved in the design of applied intervention programs in this area; interested in developing design guidelines for the design of user interfaces which cater to a special needs group.

Proposals will be expected to cover a series of points and answer a set of questions including:

Contact

Judith Ramsay
The Center for People and Systems Interaction
South Bank University
103 Borough Rd., London SE1 0AA UK

E-mail: ramsayja@vax.sbu.ac.uk
Tel: +44 171 815 7421


9 Navigation in Electronic Worlds

Sunday, 23 March & Monday, 24 March

George W. Furnas | University of Michigan
Susanne Jul | University of Michigan

This workshop will bring together researchers and designers working on different types and aspects of navigation. The central focus is on navigation in electronic information worlds but exact discussion topics will be determined by participants' interests.

Potential participants should submit a two-page position paper that describes their interests in and perspective on navigation, experience in navigational research and design, and current work, if related to navigation. Please include full contact information (e-mail address, conventional address, URL if available) and a 100-word abstract. Selection will seek to balance perspectives and interests of participants.

Submissions should be posted to the World Wide Web and the URL sent to the workshop organizers at nav-97@umich.edu. Alternative means of submissions may be arranged with the organizers.

Participants will be expected to read the position papers of other participants prior to the workshop, and to prepare a brief presentation of their own views. Participants will be asked to assist in preparation of the workshop report after the workshop, and may be invited to participate in further publication resulting from workshop discussions.

Contact

George W. Furnas
School of Information
3080 West Hall, University of Michigan
Ann Arbor, MI 48109-1092 USA

E-mail: nav-97@umich.edu
Tel: +1 313 763 0076
http://www-personal.engin.umich.edu/~sjul/nav97/chi97_nav_cfp.html


10 Entertainment is a Human Factor: Game Design and CHI

Sunday, 23 March & Monday, 24 March

Chuck Clanton | Aratar
Lynn Cherny | AT&T Labs Research
Erik Ostrom | AT&T Labs Research

Every year, hundreds of thousands of people spend money from their own discretionary entertainment budgets just for the opportunity to experience the user interfaces of software applications sold as games. Much of this experience involves difficult problem-solving as well as tactical and strategic reasoning and performance that often exceeds the demands of typical tasks at work. Yet, games are fun and work often is not. Why?

This workshop will bring together practitioners and researchers from game design and the HCI community in a dialogue about user-centered iterative design, interface techniques that engage users, the experience of problem-solving, constraints on the production processes in their respective fields and other shared issues.

Each applicant should submit no more than one page describing their interests, ideas and experience. We are not expecting formal papers, but we are expecting to bring together people with a variety of insights and perspectives. The workshop will be kept small to ensure lively interaction among all of the participants.

Contact

Erik Ostrom
AT&T Labs -- Research
600 Mountain Avenue
Murray Hill, NJ 07974 USA

E-mail: eostrom@research.att.com
Tel: +1 908 582 7168


11 Object-Oriented Model in User Interface Design

Sunday, 23 March & Monday, 24 March

Mark van Harmelen | Cutting Edge Systems
Bernard Horan | Cutting Edge Systems

Objects have been widely used as a basis for the conceptual design of interactive systems. Recent advances in the development of object-oriented modeling languages and methodologies mean that it is now timely to re-evaluate the role of object modeling during the process of user interface design.

The goals of the workshop are to bring together user interface design practitioners and methodologists in order to survey current practice and theory in object-oriented user interface design, and formulate an integrated approach to object modeling within the user interface design life-cycle.

Dominant issues which the workshop will address are:

Potential participants should submit a position paper (approximately 2000 words) and a brief background statement to the contact address.

Contact

Mark van Harmelen
Cutting Edge Systems Ltd.
36 Brightwell Walk
Manchester M4 1LZ UK

E-mail: mark@cs.man.ac.uk or bernardh@cs.man.ac.uk
Tel: +44 161 832 2236


One Day, Sunday

12 Interactive Systems for Supporting the Emergence of Concepts and Ideas

Sunday, 23 March

Ernest A. Edmonds | Loughborough University
Thomas P. Moran | Xerox PARC

Current computer application systems are better at dealing with well-defined materials than in helping users create new concepts. A body of research is beginning to accumulate that explores systems, such as pen-based sketching applications, to support the user in dealing with ill-defined concepts and materials. The key idea is that a person needs be able to easily create a visual representation, even for abstract and verbal ideas, and then respond to it perceptually to discover new arrangements and shapes representing new ideas. The new concepts emerge from the concrete materials of the visual representation.

The research question is how interactive systems can aid users in quickly creating and manipulating visual representations and whether they can support the discovery of new relationships, structures and meanings in the materials. This is clearly an important new direction for the development of computer system design.

Topics are:

  1. Theory and empirical studies of discovery
  2. Thinking and practice in art and design
  3. Computational support for emergent shapes and processes

Contact

Ernest Edmonds
LUTCHI Research Centre
Department of Computer Studies, Loughborough University
Loughborough, Leicestershire, LE11 3TU UK

E-mail: E.A.Edmonds@lboro.ac.uk


13 HCI Research and Practice Agenda Based on Human Needs and Social Responsibility

Sunday, 23 March

Michael J. Muller | U S WEST Advanced Technologies
Cathleen Wharton | U S WEST Advanced Technologies

This workshop advances new initiatives in HCI research and practice by examining unmet human needs and social responsibility for challenges of richness, complexity and significance in social sciences, computer science and engineering. Human needs are complex, and responses to challenges in human needs and social responsibility involve innovations that are both human and technical, practical and scientific. We invite colleagues to join us in defining exciting and significant agendas in HCI research and practice.

Please submit a position paper of less than 2000 words with a cover sheet containing contact information, a biographical statement and a signed and dated copy of the following affirmation:

"In recognition of the potentially sensitive nature of the issues in this workshop, I affirm that I will treat any personal information revealed in the workshop as private and confidential."
Position papers will be reviewed on clarity of description of new initiative in research and/or practice, clarity of linkage between the proposed work and its motivating human need or social concern and richness of promise for innovation in HCI research and/or practice.

The outcome of the workshop will be new issues and projects of theoretical, applied, human and social value. We will develop a Web site of proposals and project descriptions, and we hope to organize participants to write a coherent body of work that could be sent to a journal or book publisher.

For more information, see http://advtech.w3.uswest.com/people/mmuller/chi97/workshop/

Contact

Michael J. Muller and Cathleen Wharton
U S WEST Advanced Technologies
4001 Discovery Drive, Suite 340
Boulder CO 80303 USA

E-mail: michael@advtech.uswest.com
E-mail: cwharton@advtech.uswest.com
Tel: +1 303 541 6564 (Michael)
Tel: +1 303 541 6292 (Cathleen)


14 Testing for Power Usability

Sunday, 23 March

Keith S. Karn | Xerox Corporation
Thomas J. Perry | Xerox Corporation
Marc J. Krolczyk | Xerox Corporation

Usability studies are compressed in time (scale of hours) compared with a user's eventual experience with a product (often years) resulting in an emphasis on success during initial interactions. Success on initial use is often driven by familiarity. Are what we call "intuitive" interfaces really just familiar interfaces? This familiarity effect can swamp the usability differences between design alternatives. If usability evaluations continue to emphasize initial success with a product we may inhibit innovation in user interface design. There is a tension between initial usability and efficiency of skilled performance. A focus on initial usability elevates learnability above efficiency once up the learning curve. While this approach is appropriate for some products targeted primarily for casual/occasional users, it neglects usability issues associated with power users (those with significant experience, training or a professional orientation to the product).

This workshop will involve participants' presentations of real-world examples of the problem, followed by structured and highly interactive problem definition and root cause analyses. The second half of the workshop will focus on presentation and discussion of solutions emphasizing proven techniques. Finally we will summarize best practices and identify unresolved issues for future research.

We welcome participation by anyone experienced in design or evaluation for usability in human-computer systems that must work under demands of power use. It is expected that both practitioners and researchers will make valuable contributions to the dissection and solution of the problem. A small amount of preparation will be required prior to the workshop.

Contact

Keith S. Karn
Industrial Design/Human Interface Department
Xerox Corporation, Mail Stop HenrO8Ol-10C
Rochester, NY 14623 USA

E-mail: keith_karn@mc.xerox.com
Tel: +1 716 427 4549


One Day, Monday

15 Speech User Interface Design Challenges

Monday, 24 March

Amir Mane | AT&T Laboratories
Susan Boyce | AT&T Laboratories
Demetrios Karis | GTE Laboratories
Nicole Yankelovich | Sun Microsystems Laboratories

The purpose of this workshop is to bring together researchers and practitioners to collaborate on solutions to a variety of real-world speech interface design problems. The CHI 96 workshop (see Oct'96 SIGCHI Bulletin) discussed the challenges of speech user interface design. This year, we will hold a hands-on working session. Small sub-groups will discuss and propose solutions to design exercises derived from submitted position papers. Each design exercise will be followed by a critique of the proposed solutions by the entire group.

Participants should submit a (text-only) position paper of no more than 1,500 words suggesting an interesting speech user interface design problem. The design problems should be as specific as possible.

For example:

Prior to the start of the workshop, participants will be expected to read all the position papers as well as experiment with several telephone-based speech applications.

Contact

Amir Mane
AT&T Laboratories, IJ-325
101 Crawfords Corner Road
Holmdel, NJ 07733 USA

Email: amir.mane@arch4.att.com
Tel: +1 908 949 7049
Fax: +1 908 949 8569


16 Awareness in Collaborative Systems

Monday, 24 March

Susan E. McDaniel | University of Michigan
Tom Brinck | University of Michigan

Awareness plays a large role in collaborative systems due to its importance in facilitating groups working together at different times or in different locations. Types of awareness vary from awareness of documents, projects and tasks to awareness of the location and activities of co-workers. Telepointers, office snapshots, video glances, document/project tracking and background noise are some of the various forms of providing awareness. In creating support for awareness, considerations include: what information to provide, how to provide it, how to give users control of the information, explicit and implicit sources of information, reciprocity, privacy and interruptions. When is information useful and when does it interfere with the collaborative process?

The purpose of this workshop is to categorize the different types of awareness, determine the dimensions by which awareness mechanisms vary, clarify the various possible advantages and disadvantages of providing awareness information, and develop a research strategy for determining the actual effect of awareness on users and organizations, with the goal of developing guidelines for designing appropriate awareness solutions.

Participants should submit a one-paragraph biographical sketch and a one- to two-page position paper outlining their views on providing awareness in CSCW systems. Position papers will be distributed to other participants prior to the workshop.

Contact

Susan E. McDaniel
Collaboratory for Research on Electronic Work (CREW)
University of Michigan, 701 Tappan Street, C2420
Ann Arbor, MI 48019-1234 USA

E-mail: mcdaniel@umich.edu
Tel: +1 313 764 6715
Fax: +1 313 936 3168


CHI 97: Advance Program
chi97-help@acm.org
CHI 97 <- CHI 97: Advance Program
->