Tutorial #5

Participatory Activities with Diverse Stakeholders during the Software Life Cycle

Michael J. Muller, US WEST Advanced Technologies

Sunday, April 14, full-day

Benefits

You will learn how to apply two participatory techniques to different problems in analysis, design, and assessment. You will learn about other participatory methods that may be applied in the software life cycle.

Origins

This tutorial is revised from its presentation at CHI'95.

Features

survey the participatory practices that can be used at key points in the software development process
heuristics for democratic work with stakeholders
hands-on experience with CARD (Collaborative Analysis of Requirements and Design)
hands-on experience with PICTIVE (Plastic Interface for Collaborative Technology Initiatives through Video Exploration)
discussion of obstacles and opportunities in integrating participatory practices into software life cycles

Audience

This specialized topic tutorial is intended for people who are familiar with either (a) one or more participatory methods or (b) at least one approach to the software development life cycle.

Presentation

Lecture, discussion, and small group exercises to gain experience with participatory techniques.

Instructors

Michael J. Muller is a work and usability analyst at US WEST Advanced Technologies. He is a recognized leader in the field of participatory design and he has helped develop several widely used methods. At U S WEST (and before that at Bellcore), he has applied participatory and other usability methods in the analysis, design, and assessment of a variety of telecommunication products, services, and research projects.