Management

• 1 Human-Computer Interaction: Introduction and Overview (Saturday evening)
• 2 User Interface Design for the World Wide Web (Saturday evening)
• 4 Structured Observation: Techniques for Gathering Information about Users in their Own World (Sunday)
• 5 Participatory Activities with Diverse Stakeholders during the Software Life Cycle (Sunday)
• 9 Managing the Design of the User Interface (Sunday)
• 11 Practical Usability Evaluation (Sunday)
• 19 Practical Interface Design: Getting the Most from Your Development Budget (Monday)
• 20 Smarter Usability Testing: Practical Techniques for Developing Products (Monday)